Privacy Policy

Aikibin ("we", "us") provides AI-powered resume screening software to recruiters and hiring teams ("Customers"). This policy describes how we handle two distinct groups of people:

• Customers — people who create an Aikibin account, post jobs, and pay for the service.
• Candidates — people whose resumes are uploaded into Aikibin by a Customer. Candidates do not sign up for Aikibin directly; their information is provided to us by the Customer who is screening them.

From Customers: name, email address, and organization details (via our authentication provider, Clerk); job postings and requirements you create; billing information (processed directly by Stripe — we do not store your card details).

From Candidates (via Customers): the contents of uploaded resumes, which may include name, contact details, work history, education, certifications, and skills. We do not collect this information directly from Candidates — it is provided to us by the Customer who uploaded it.

• To operate the core service: parsing resumes and using AI to score candidates against a Customer's job requirements.
• To manage Customer accounts, organizations, and team membership.
• To process subscription billing and send related notices.
• To maintain and improve the security and reliability of the service.

We do not use Candidate resume data to train AI models, and we do not sell personal information to third parties.

We use the following service providers to operate Aikibin. Each processes data only as needed to provide their service to us:

• OpenAI — resume text and job requirements may be sent to OpenAI's API when that provider is configured. Free-tier accounts use gpt-4o-mini; paid plans use gpt-4o.
• Groq — resume text and job requirements may be sent to Groq's API when that provider is configured to generate AI screening scores and summaries.
• Anthropic — resume text and job requirements may be sent to Anthropic's Claude API when that provider is configured.
• Amazon Web Services (AWS) — resume files are stored in S3, in our Sydney (Australia) region.
• Clerk — manages Customer account authentication and sign-in.
• Stripe — processes subscription payments. Stripe is PCI-DSS compliant; we never receive or store full card numbers.
• Railway and Vercel — host our backend and website infrastructure.

Our application backend and database are hosted in Singapore, and resume files are stored in Sydney, Australia. Some of our service providers (including OpenAI, Groq, Anthropic, Stripe, and Vercel) operate infrastructure outside Australia, including in the United States. By using Aikibin or having your resume uploaded into it, information may be transferred to and processed in these locations.

If a recruiter or hiring team has uploaded your resume into Aikibin, you have not directly created an account with us — the Customer who is evaluating you for a role is responsible for informing you that an AI screening tool may be used as part of their hiring process. If you have questions about a specific application, please contact the organization you applied to directly in the first instance. You may also contact us using the details below to ask what information we hold about you or to request its deletion.

Job postings and their associated Candidate data (resumes, screening results) are automatically deleted 12 months after the job was created. You can also delete a job and its candidates at any time before then from your dashboard, or request earlier deletion by contacting us using the details below. Customer account information is retained for as long as your account remains active.

Depending on your location, you may have rights to access, correct, or request deletion of your personal information. To exercise these rights, contact us at the email below. We will respond within a reasonable timeframe.

We use industry-standard measures to protect information in transit and restrict access to Customer and Candidate data to what is necessary to operate the service. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.

We may update this policy from time to time. Material changes will be reflected by updating the "Last updated" date above.

Questions about this policy or your data can be sent to hello@aikibin.com.